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Ticket Types

Adult

18+


Child

Under 13 years


Teen

Under 18 years


Senior

Ages 65 & over


Student

Third Level ID (valid and in date)


Family

1 Adult & 3 Children or

2 Adults & 2 Children

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F.A.Q's

Your most popular questions answered

Below is the answers to our customer's most popular questions. If ou can't find what you're looking for contact us to let know and we will do our best to help.

Accessibilty
  • What is 'Audio Desc'?

  • What/When are Autism Friendly Screenings?

  • Do you provide complementary access for carers?

Booking Queries
  • Can I change or cancel my booking?

  • What is a student price?

  • What is a Child and/or Teen price?

  • I've encountered a problem booking online?

  • How do I collect my tickets?

  • At what age is someone entitled to the senior citizen reduction?

  • How much are tickets?

  • What's on in the Kids Club?

  • What is a student price?

  • Where can I find my E-tickets?

  • The movie I want to see isn't showing?

  • What is a Flexi Ticket?

General
  • What time do Omniplex cinema doors open?

  • What forms of ID are acceptable?

  • What credit/debit cards are accepted?

  • I've lost something in the cinema?

  • When do your showtimes update?

  • What is allocated seating and why do I have to choose my seat?

  • What are your policies on external food items being brought into the cinema?

  • What age do I need to be to see a movie at Omniplex?

  • Is smoking or are E-cigarettes permitted on your premises?

  • What is HFR?

  • What is your policy on mobile phones inside the auditorium?

  • Can I take a baby into the cinema? Do I have to pay for them?

  • How much time do the adverts and trailers take up?

  • Are guide or hearing dog permitted in screenings?

  • Do you take and listen to Feedback?

  • How can I contact my local Omniplex cinema?

  • Video recording device/Google Glass?

  • Can I book over the phone?

  • What does 15A mean?

Gift Cards
  • Where can I buy an Omniplex Gift Card?

  • What denominations do the Gift Cards come in?

  • How long are Omniplex Gift Cards valid for?

  • Can I check when my Omniplex Gift Card will expire?

  • The Omniplex Gift Card I have was purchased in Northern Ireland, can it be used at a cinema in the Republic?

  • The cost of my purchase is more than I have left on my Omniplex Gift Card?

  • I have some balance left on my Omniplex Gift Card, can I get a refund?

  • My Omniplex Gift Card has been lost/damaged/stolen/used without my permission, can I get a new one issued?

MyOmni
  • What is MyOmniPass?

  • How much does MyOmniPass Cost?

  • Why can't I book a MyOmniPass ticket online?

  • Can I book a MyOmniPass ticket & a standard ticket at the same time?

  • Can I see the same movie more than once with MyOmniPass?

  • Can I sign up for MyOmniPass in-cinema?

  • Do I have to be over 18 to sign up to MyOmniPass?

  • Do I have to pay extra for MAXX & Recline Screenings with MyOmniPass?

  • Do I need to bring proof of identity to the cinema?

  • Do I need to collect or print MyOmniPass tickets?

  • How can I cancel my account?

  • How do I get 10% off my cinema treats?

  • How do I get 10% off tickets online?

  • How does MyOmniPass Work?

  • Do I have to pay extra for MAXX & Recline Screenings with MyOmniPass?

  • How long do I have to wait after I sign up to MyOmniPass?

  • How many tickets can I book at once with MyOmniPass?

  • How many tickets can I book per month with MyOmniPass?

  • I broke/lost my phone, how can I use MyOmniPass without the e-card?

  • I have a MyOmni account, where can I upgrade to MyOmniPass?

  • Is there a minimum contract period for MyOmniPass?

  • What movies can I book in advance with MyOmniPass?

  • What shows do not have MyOmniPass tickets available?

  • What's the benefit of having MyOmniPass?

  • How can I change my personal details?

Need Help?

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