Audio Desc' or Audio Description is a feature we offer for the visually impaired in some of our cinemas in Northern Ireland. This along with general sound track describes the setting and scenes within the film. You will require a headset which can be obtained at the box office. This does not affect the general viewing of the film. Audio Description films are listed with 'Audio Desc ' beside the show time. If you would like to confirm whether you local Omniplex cinema offers Audio Description headsets, please contact the cinema direct - a full list of contact details can be found here.

Our 'Sensory Friendly' screenings are designed for guests with autism or sensory disorders. During a 'Sensory Screening' the lights are left on low, the sound is turned down and subtitles are played for the show. Each Omniplex Cinema nationwide will show a sensory friendly screening every Saturday and Sunday around 12pm (before the foyer gets too busy and noisy for the later shows) showing the most popular family friendly movie at the time. We aim to change the movie every week unless there is significant demand for a second showing of a popular movie, or if there is a lack of family friendly movies.

We do provide complementary tickets to carers on the presentation of The Carers Association of Ireland (http://www.carersireland.com) membership card, also known as a 'FCI Card'. This card is accepted at all Omniplex Cinemas in the Republic of Ireland. We accept it Monday to Thursday when the carer is accompanying someone whom they are caring cared for and whom has bought a cinema ticket. For the full terms and conditions please see here: T&C. We also accept CEA cards in all of our cinemas throughout Northern Ireland subject to their standard Terms & Conditions.

Once purchased tickets cannot be canceled or refunded unless you hold a Flexi Ticket. Flexi tickets can be changed up to 30 minutes before the start of the scheduled show, either through on the phone with our Flexi Customer Care team.

Student prices are for third level students with a valid and in date third level student card.

Child Price is aged 13 and under. Teen price are for patrons aged 14-17.

If you encounter a problem booking online please make contact with the cinema directly from our Contact Us page.

There is no need to collect physical tickets at an Omniplex Cinema. You will receive an email after you have booked tickets online with a copy of your e-ticket that can be scanned directly from your phone to gain entry to the screen! You can also collect tickets at the ATMs and box office with your booking reference number.

Senior citizen price reduction applies to patrons 65 and over.

Ticket prices depend on a few different factors including your age, the day, and the time of the film. To check the price of a ticket, simply click on film you 'd like to see, choose the time you 'd like, and it will give you the price of each ticket type for that showing.

We update our schedules each week. Simply visit the Kids Club Page and choose the cinema you'd like to visit, this will then show the Kids Club movie showing!

Student prices are for third level students with a valid and in date third level student card.

We will email you a copy of your e-ticket after you have booked online. If you are a MyOmni or MyOmniPass member you can login to your dashboard or download the Omniplex Wallet App.

While we generally screen the majority of new releases, we do not guarantee to screen all of them in all our locations.

When booking online you will have an option to add 'Flexi' to your tickets which allows you to amend your booking up until 30 minutes before the time of the scheduled show. When you have purchased a Flexi ticket online, you will receive an email with your Flexi e-ticket. To amend your booking, you can phone our Flexi customer care team (Mon-Sat, 9:30am - 8:30pm) or in the cinema directly.

We are unable to take reservations for parties, however you are welcome to get in touch with your local cinema using our 'Contact Us' page and our team members will be more than happy to help you with any information you may need in advance of your event.

Omniplex cinema doors open 30 minutes before the first show start time.

Any valid form of photo ID that details your date of birth is acceptable. Examples would be a school ID cards, third level student cards, passport, travel cards etc.

Visa and Mastercards are accepted including both in debit form. We do not accept maestro cards.

If you have lost an item in the one of our cinemas please contact the cinema directly from our Contact Us page with a description of the item and where it was last seen.

Our website updates on a Tuesday evening for the coming Friday to Thursday.

Allocated seating is in place for majority of screenings. Please note your seat number and respect other patrons by sitting in your assigned seat. Failing this you will be asked to move to your correct seat.

As with most commercial businesses, restaurants, public houses and so on only food purchased on the premises is permitted to be consumed on the premises. Patrons may be asked to dispose of external food products before entering the premises.

Age restrictions apply please reference BBFC and IFCO websites for details. Patrons may be asked to present ID and management reserve the right to refusal should sufficient ID not be presented.

Smoking and or E-cigarettes are not permitted on our premises.

HFR is a film format meaning High Frame Rate. Normal film is projected in 24 frames per second with HFR being projected in 48 frames per second. The human eye stops recognising individual frames at 55fps so HFR is the closest you will see to a real image on screen.

We ask that you respect other patrons enjoyment by switching off your mobile phone during screenings.

Yes, depending on the age ratings of the movie you want to see. Unfortunately by law certain classifications do not allow anyone under a certain age regardless if they can understand the content of a film or not. An example would be an 18 rated film, anyone under 18 cannot attend this film even of a child/baby is 6 months old. See BBFC and IFCO websites for details. Children under 18 months are welcome to sit on your knee free of charge at appropriate screenings.

Pre-show advert and trailer lengths can vary anywhere from 7mins to 17mins before a movie. We would always recommend to arrive in advance of the advertised movie start time as there may be queues.

Yes, but we would advise you to be aware of the content before entering the auditorium as there may be loud noises in the film. We would also ask you to ensure your guide dog has relieved him/herself prior to entering the auditorium and should there be any soilage please use you your doggy poop bag and notify a member of staff..

Of course, your feedback is important to us please forward any comments or queries to [email protected] or email your site directly. Contact details found in the Contact section of our website.

The contact details for all our cinemas are listed in the Contact section of our website here

No type of video recording devices are permitted to be used in any auditorium, be they video camers, cameras on phones, Google Glass or any such device with a video recording function.

We cannot take bookings over the phone. However, you can book online or at the cinema directly!

Movies classified 15A are considered to have parts of the film which are suitable for those over the age of 15 by the Irish Films Classification Office. However, they can also be seen by a person younger than 15 years provided they are accompanied by an adult over the age of 18.

Our Gift Cards can be purchased in any Omniplex cinema or online at Shop.Omniplex.ie.

They come in denominations of €/£10 and any increments of €/£10 i.e. you can purchase a gift card for higher value, but it must be in increments of €/£10 e.g. €/£20,€/£30, €/£40, €/£50 or €/£100 etc. Please note that there is a minimum gift card of €20 online.

Denomination gift cards in NI and all MyOmniPass Gift Cards are valid for 24 months from the date of sale. Denomination gift cards in ROI are valid for 5 years from the date of sale. For full terms and conditions, please visit https://shop.omniplex.ie/terms-and-conditions/

Yes you can. Simply send the long number on the back of your gift card to [email protected] and a member of our gift card team will confirm your expiry date! Please allow 72 hours for a response.

We are afraid not. Gift Cards purchased from Omniplex Cinemas can be redeemed in any cinema in the currency in which it was purchased (euro or sterling). Gift Cards purchased in cinemas in Northern Ireland cannot be used in cinemas in the Republic of Ireland. And vice-versa, those that were purchased at a cinema Republic of Ireland cannot be used at cinemas in Northern Ireland.

In-store - if the balance of your gift card is less than your transaction total you can pay the balance in cash in-store. Online - gift card balances cannot be split online. To make a purchase online your gift card balance must be greater than your transaction total.

We are afraid not, but the balance can used as part of your next purchase.

Omniplex Cinemas are not responsible for Gift Cards that have been lost/damaged/stolen or used without your permission. We are sorry, but once purchased they are the customers responsibility and in the circumstances listed the card will not be replaced.

From 1st June 2021 to 31st December 2022 Omniplex Cinemas permitted a grace period for any gift card or voucher extensions related to the impact of their use due to the COVID-19 pandemic. This grace period will end on 1st January 2023. If you have an expired gift card or voucher, and its use was impacted by COVID-19, please ensure you make contact with our customer care team to request an extension before 1st January 2023. You can make contact via the Contact Us section on the Omniplex website. Requests made on or after 1st January 2023 will not be accepted.

MyOmniPass is our exciting membership scheme that allows you to see every movie once for a fixed monthly or annual fee (plus lots of other amazing benefits)! To find out more, visit our Join Page.

Yes of course! Simply select the number of seats as you like. When you move to the next screen we'll automatically apply your MyOmniPass ticket (if applicable).

No, you get 1 ticket to each movie included in MyOmniPass.

Yes, the MyOmniPass is a minimum 3 month contract.

Put simply, you get to see it all. With MyOmniPass you get 1 ticket to every standard movie that you want to see, 2D, 3D, MAXX or Recline!

No, you can only sign up to MyOmniPass online. It takes approximately 5 minutes and all you need is a recent passport style photography & debit/credit card.

No, but you do need the consent of a guardian over 18 years old.

No we have included free upgrades to MAXX & Recline screenings with your MyOmniPass ticket.

We may ask for proof of identity in the cinema when you're using a MyOmniPass so please ensure you have photo ID with you.

No! We'll email you a copy of your e-tickets and they will also be stored on your MyOmni dashboard and on the Omniplex Wallet app. Simply present your e-ticket to scan at ticket check on your way to the screen. Your MyOmniPass photo will pop up on the screen to confirm that it's you!

If you are out of your minimum contract period, simply get in touch with the MyOmniPass customer care team and they will cancel this for you.

MyOmniPass is a membership that gives you 1 ticket to every standard, MAXX & Recline movie. You can pre-book one movie at a time online, and you can book as many as you like at the cinemas as long as you haven't seen it before or overlaps with another movie.

No we have included free upgrades to MAXX & Recline screenings with your MyOmniPass ticket.

About 1 minute! Once you've finished the sign up process we will generate your MyOmniPass Dashboard and e-card immediately. Simply login to your MyOmni dashboard and you'll see your e-card and can start using straight away!

You can book tickets to see as many movies as you like on the day you are booking at the cinema (as long as you haven't seen it before and they don't overlap) . You can also 1 ticket online for a future screening.

There's no limit. With MyOmniPass you get 1 ticket to every standard show (including 2D, 3D, MAXX & Recline) so if there's 10 movies showing, you can see all 10 included in your monthly fee! Remember, you can see every movie once, and the showtimes of your movies cannot overlap.

On your MyOmni dashboard for 'Print card'. This will generate a PDF of your e-card that you can print & bring to the cinema. Please note, you will be asked for another form of photo identification if you are using a printed version of your card.

Right here - Join Now

Any standard 2D, 3D, MAXX or Recline show! Remember you have one online pre-book ticket at a time. So you will not be able to book another ticket online until the previously booked show has passed. However, you can see as many movies as you like on the day using your e-card at the box office!

You cannot use your MyOmniPass on live & events, private screenings or tickets that include concession items. You do get 1 ticket to every standard movie in 2D, 3D, MAXX and Recline!

You can update most of your details on your MyOmni dashboard under 'Account Information'. If you would like to update your photo simply get in touch with the MyOmniPass customer care team.