Omniplex General Managers are responsible for a wide range of tasks including the overall daily operations of the cinema. Promoting effective visitor services, improving efficiencies, increasing profits, and achieving company objectives.
Responsibilities
- Lead and develop a team by providing supervision, direction, and guidance.
- Achieving audience and sales goals.
- Ensure excellent customer service standards are always adhered to.
- Deal effectively with customer concerns.
- Implement and drive promotions within the cinema. Managing the sites social media platforms to company policy
- Ensure adherence to company policies & procedures as well as all legal requirements such as IFCO Certifications, whilst maintaining a positive customer experience.
- Oversee recruiting, training, and developing new employees.
- Rostering employees and processing payroll within agreed budgets
- Addressing performance management issues in line with company procedures in a timely manner.
- Perform daily, opening, and closing operational and administrative duties.
- Maintain a good knowledge of Products and Services. Effective budgeting and stock control.
- Projection scheduling using tools/guidance provided to maximize audience numbers.
- Complying with licensing and health and safety regulations.
- Professional in appearance. Adhering to company code of appearance.
- Ability to work on your own initiative to meet deadlines.
- Take ownership of the successful completion of personal training.
The Person
A strong leader looking for a challenge. Able to manage and motivate a team to provide a professional, high quality and successful cinema experience to all.
Drive for Results
- Understanding and ability to drive key performance indicators, maintain standards and motivate employees to achieve set targets.
- Not willing to accept poor or average performance.
- Setting the tone. Communicating to all staff a passion and commitment to achieve Communication
- Providing an open and inviting working environment that encourages engagement.
- Share appropriate information and knowledge to allow others to succeed.
- Communicating issues to management to help remove obstacles.
- Ability to Communicate in a clear and confident manner. Managing Team Performance & Development
- Ensuring employees have the required training and skill set to complete their role.
- Facilitating a Review, Coaching & Feedback approach to ensure employees know what is expected of them and how they are performing.
- Always looking ahead – Succession Planning
- Being open to new ideas and sharing information.
- Leading by example, partaking in daily tasks, and overseeing correct company procedures are always adhered to.
Qualifications & Requirements
- At least 3 years’ experience in a management role
- Aged 18 years or older.
- Graduates of business studies, management, travel/ tourism, or recreation/ leisure studies are preferred but not essential.
- This is a full-time in person role.
- Proficient IT skills are also important
Benefits
- Additional leave
- Company pension
- Employee assistance program
- Employee discount
- Sick pay
- Wellness program
Apply with cover letter and curriculam vitae to [email protected] please add the role you are appling for in the subject line.
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