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Ticket Types

Adult

15 years and over


Child

Under 15 years


Adult & Child

1 Adult & 1 Child

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Manage My Subscription

How Can I Cancel?

When your initial 3 month contract has ended, you will be placed into a rolling 30 day contract. After the initial period of 3 months, you can click the 'Manage My Subscription' button at any time and choose the 'Cancel My Subscription' button. This will stop any future payments on your account.


Why Can't I click the 'Update My Subscription' button?

This button will only become clickable once your initial 3 month subscription has ended.


What is MyOmniPass Gold?

MyOmniPass Gold is exclusively available for MyOmniPass members who have had their account for over 3 months. All members are updated automatically to enjoy new benefits including unlimited pre-booking of movies both online and in-cinema (as long as they don't overlap, and you only see a movie once).


How can I get access to MyOmniPass Gold?

You will be automatically upgraded to MyOmniPass Gold after your 3 month initial subscription has passed.

1. Please fill in your details below

Submit the same details used in your original booking so we can find it in our system.

2. When did you book your tickets?

Choose the date that you paid for your tickets.

3. Are you cancelling all of these tickets?

If not, we will need to contact you for further information.

  • You will receive a confirmation email once your refund has been processed. Your funds should arrive back in your account within 3-5 business days.

  • We aim to contact you within 90 mins of submitting your request during customer care opening hours (9:30am to 9:00pm daily)

  • As per our policy, requests made within 2 hours of your showtime will not be processed.

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  • How long does my request take to process?

  • Will I get a full refund?

Need Help?

Get in touch with your local cinema now:

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Please choose your seats from the seating area above.

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Date Restricted

The performance is currently not open for general sale. Please return on ##DATEHERE## for purchasing options..


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Join My Omni for faster booking discounts* or a monthly subscription*. *Paid MyOmni Service

Continue as Guest

Are you sure you want to cancel your MyOmniPass subscription?

Don't forget you will lose all of your MyOmniPass Gold Member Benefits!

By clicking 'cancel my subscription' your account will be downgraded to a free 'MyOmni' level account on the date of your next expected payment.

Are you sure you want to cancel your booking?

All tickets and seats in this booking will be released for general sale.

Refunds (where applicable) will be made to the card on the original payment within 10 days.